Aftersales Manager

Aftersales Manager

Aftersales Manager

We have an exciting opportunity for an Aftersales Manager to join our ever expanding team to be based in our new site in Witham. We are on the lookout for an individual who is enthusiastic, a real team player with strong personable skills & self-motivation.

Motus Truck & Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire & Essex, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes.

Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and more.

What you will do

  • The day to day running of the Aftersales Department
  • Be able to lead a team of Service and Parts Advisor’s and a team of Technicians
  • To maintain CSI levels to a very high standard
  • Maximise profitability of the department
  • As a Aftersales Manager you must be customer focused to a high standard, possess excellent organisational and communication skills and be forward thinking to drive the business forward
  • You must be target driven and confident in up-selling additional works and products to your customers
  • A positive and ‘can do’ attitude is essential In return you will be rewarded with a competitive salary, bonus scheme, company car, excellent working facilities and progression within the company
  • To provide an exceptional level of customer service to all inbound van enquiries whilst providing key administrative support for the groups booking process
Who You Are?

The ideal candidate will:

  • Be a driven individual
  • Have the ability to demonstrate a keen determination and desire to succeed within a fast moving and target driven sales environment
  • Have an interest and passion for commercial vehicles
  • Driven by exceeding targets
  • Have the ability to lead and motivate the team
  • Have a knowledge of the motor trade and a genuine interest in the brand
  • Demonstrate the ability to build lasting relationships with customers and prospective customers and trade partners
  • You will be a role model for customer service excellence, leading by example and having the ability to bring out the best in your team
  • Will possess an energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand

 

Come join us
Does this sound like your next challenge? We hope so and we look forward to receiving your application.

Company Benefits

From day 1 as a Motus Truck & Van colleague, you will have access to a comprehensive benefits package including:

  • 30 days holiday per year (inclusive of Bank Holidays) increasing after 5,10 & 15 years
  • Auto-enrolment Pension Scheme with employer contribution
  • Career progression opportunities
  • Death in service
  • Quarterly Awards (Leading Stars)
  • Long Service Awards
  • Refer a friend introduction fee
  • Internal engagement initiatives
  • Employee Assistance programme
  • Salary Finance (Low interest loans & financial advice including savings)
  • Retail discounts saving £££'s at high street stores, health & beauty, going out, travel and much more

We keep the country moving
Motus Truck & Van is a company built around the vision of being a commercial vehicle employer of choice and the first thought for customers looking for Mercedes-Benz vans and trucks. Our mission is to help customers reach their destination with confidence, using our experience and expertise to provide the best possible experience for customers and their vehicles.

It's why we come to work every day.

Our branches
We operate 10 branches across East Anglia, Hertfordshire and Essex, and each of our facilities is staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes. Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, genuine parts and more


What’s in it for you?
Joining Motus Truck & Van is an exciting opportunity to join a top-performing commercial vehicle dealer group, which delivers first-class service informed by a genuine understanding of customer needs.

We put our colleagues first and promote a culture of growth, ambition and development where anything is possible and we shine a light on good work, rewarding those who live and breathe our values.

 

 

  • Salary: Competitive salary + Bonus and excellent company benefits
  • Contact Name: Abby Cheek
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