1.What are electric vans like to drive?
With automatic transmission and quiet engines, electric vans offer a different kind of driving experience with instant acceleration and no gearshifts, making it feel more effortless.
2.How long does it take to charge the battery?
Battery charging times depend on whether the vehicle accepts the faster DC mode of charging – giving an 80% charge in around 40 minutes using rapid public charge points. For vans that operate on AC charging, a typical charge takes between 4-8 hours on a 7kw home charger, which is less of a problem for those who can plan an overnight charge at the depot or home.
3.Where can I charge my eVan?
The amount of charging points are increasing, and more vehicles are being designed to accept DC chargers. We can advise you on your charging infrastructure and can introduce you to partners who can develop and install charging solutions for your home and business.
According to EDF Energy there are now more than 35,000 charge point connectors across the UK in over 13,000 locations - that's more public places to charge than petrol stations, with around 7,000 charge point connectors added in 2020 alone.
4.Are electric vans suitable for long journeys?
Although battery ranges are always improving, electric vans cannot yet travel as far on a single charge as conventional vehicles can on a full tank of fuel. For now, this means that they may not be the best choice for long distance use, although the eVito tourer offers a range up to 221 miles.
5.What happens if your electric van runs out of battery?
It isn’t advised to run your battery completely empty as this may reduce the battery’s long-term performance and cause it to deteriorate. If you do run out of juice you should contact your breakdown provider and request a flatbed truck. Although some electric vehicles can be towed in specific circumstances, there is a high risk of damaging the traction motors if you tow with a rope or lift. If you run out of charge in your Mercedes-Benz eVan then you are covered by MobiloVan during the initial warranty period.
Find out more about MobiloVan »
6.Can you jumpstart an electric van?
Electric vehicles have traditional 12-volt batteries to power features such as windscreen wipers and lights, in addition to enabling the main lithium-ion battery unit to be charged. This means that it is possible to jump start an electric van using a traditional combustion engine vehicle.
Hybrid and Electric vehicles should not be used to jump start other vehicles due to the risk of damage to electrical components and a slower rate of discharging power from the battery. Your vehicle should not be plugged in to charge when jump starting is taking place, as this also risks damaging the expensive on-board electronics.
7.Should I charge my electric van every night?
It isn’t necessary to recharge your van every night, only when you’re low on charge. If you’ve got plenty of range for the next day then you don’t need to worry about charging your van for the sake of it.
8.Do electric vans stop suddenly?
Electric vehicles utilise regenerative braking – the electric motor turns in the opposite direction to turn kinetic energy into electrical charge. This means that every time you take your foot off the accelerator a small amount of charge is returned to the battery. Depending on the vehicle and the level of regeneration selected, lifting off the accelerator can slow the vehicle significantly.
This can be slightly jarring to begin with and like switching from automatic to manual and vice versa, may take a short time to get used to.
9.Are electric vans automatic?
Yes, all electric vans have automatic transmission, they don’t have a risk of stalling so there’s no need for a clutch. This makes for smooth and simple driving.
10.How long does it take to charge an electric van at a public charging station?
The majority of public charging stations offer rapid charging stations with 43 to 100+ kw chargers, meaning you can charge to 80% in 30 minutes to an hours depending on your vehicle.
Fast chargers of 7-22kw like those often found at car parks, supermarkets and leisure centres will charge your vehicle in 1 to 6 hours.
11.Do electric vehicles need oil?
No, EVs do not need oil as their engines don’t have as many moving parts which require lubrication, such as those found in combustion engines.
12.Can you tow with an electric van?
Yes it is possible to tow a trailer with an electric van, however the eVito and eSprinter do not currently support towing.
13.Can I charge more than one electric van at a time?
The answer is yes but you will need to install multiple charging points. The latest technology can make the charging process simpler, for example you can monitor the battery charge status, range and completion of charging of each one of your electric vehicles on your mobile or tablet using the Remote eCharging function of Mercedes PRO connect, which comes free for 2 years when you purchase a Mercedes-Benz electric van.
14.How long does it take to charge an electric van?
On a dedicated electric charge point, which you can have installed at work or home through a specialist provider, it will take about 4 hours. And at a public charge point, using a DC rapid charger, you can get an 80% charge in 30-40 minutes. At home, on a normal 3-pin plug, it will take around 8 hours to fully charge your electric van.
15.What is the difference between AC and DC charging?
Electric batteries can be charged with two kinds of power – alternating current (AC), and direct current (DC). AC power comes from the national grid and is the most common charging method for electric vehicles of all sizes. However, an AC charge needs to be converted into DC charge before the battery can store the power, so it needs to go through a converter inside the vehicle first. DC chargers, on the other hand, are more powerful and provide a much faster, more constant charge
16.Can I charge an electric van using a public charging point?
Public charging points are suitable for electric vans and are a useful way of topping up when you’re out on the move. Our electric vans come with free Mercedes PRO connect software that enables you to locate the most convenient charging stations on your route, optimising your battery range.
17.Do eVans have less load capacity?
Although most electric vans store their batteries in the underbody to allow for maximum loading space, electric technology is still heavy, so the government now allows electric van drivers with standard car licenses to carry payloads up to 4.5 tonnes (as opposed to 3.5 tonnes for diesel or petrol). Effectively this has balanced out the weight issue between electric and non-electric vans.
18.How long will the battery last?
As the technology is new, you may have concerns about how much charge the batteries will hold after a few years. This is why all Mercedes-Benz electric vans come with an 8-year or 100,000 mile battery warranty, guaranteeing at least 70% capacity after 8 years.
The batteries of electric vans are generally stored in the underbody of the vehicle, so there’s nothing taking up space inside.